At even 𝓐ura, we dedicate meticulous attention to every piece that leaves our workshops, ensuring it reaches you with the same care and finesse with which it was crafted. Our priority is to make the shipping and delivery process seamless and transparent without any concern.
Shipping Fees:
Delivery charges are calculated automatically at checkout and precisely determined by your destination to guarantee the most exquisite service.
Order Confirmation:
Our even 𝓐ura team will contact you by phone or WhatsApp to confirm your order before it’s prepared for delivery, ensuring every detail is just right for you.
Processing Time:
After your order is placed, we allocate dedicated time to ensure everything is perfect before shipping:
Processing Time: All orders are processed, verified, and prepared for dispatch within (1 - 5 Business Days) following order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time:
We work with trusted couriers to make sure your pieces arrive beautifully and on time:
• All orders are processed within 2–7 business days (excluding weekends and holidays).
Delivery times may extend slightly during peak seasons or sale periods.
Tracking:
Your personalized tracking number will be issued immediately upon shipment, ensuring you can follow your order's path until its safe arrival.
Delays:
If any logistical delay occurs due to circumstances beyond our control—such as inclement weather or carrier-related issues—we will ensure immediate contact to provide you with a precise, updated delivery timeline.
Delivery Schedule:
Our delivery service operates from Saturday through Thursday. Please kindly note that our courier partners observe official public holidays, and deliveries will resume on the next working day.
Verifying Your Details:
For a truly seamless delivery experience, please double-check that your complete shipping address and reachable phone number are correct. Accurate details prevent any unforeseen interruptions to your service.
Uncollected Orders: Please note: Shipping fees cover the delivery service only. In case of order refusal, a refusal (FlexShip) fee applies, as couriers charge an additional return fee once a delivery attempt has been made.